/* ============================================================
   ChatBuilder — Visão Futura · Componentes
   ============================================================ */

/* ---------- Shell ---------- */
.shell { display: grid; grid-template-columns: 244px 1fr; min-height: 100vh; position: relative; z-index: 1; }

.sidebar {
  border-right: 1px solid var(--line);
  background: rgba(10, 14, 24, 0.72);
  backdrop-filter: blur(14px);
  padding: 16px 12px;
  display: flex; flex-direction: column; gap: 14px;
  position: sticky; top: 0; height: 100vh; overflow-y: auto;
}
.brand { display: flex; align-items: center; gap: 10px; padding: 4px 8px; }
.brand-mark {
  width: 34px; height: 34px; border-radius: 9px; flex: none;
  display: grid; place-items: center;
  background: var(--accent); color: var(--accent-ink);
  font-family: var(--mono); font-weight: 700; font-size: 15px;
  box-shadow: 0 0 18px var(--accent-glow);
  transition: background .4s, box-shadow .4s;
}
.brand-name { font-weight: 700; font-size: 15px; letter-spacing: -0.02em; }
.brand-sub { font-family: var(--mono); font-size: 10px; color: var(--ink-3); letter-spacing: 0.18em; text-transform: uppercase; }

.nav-group { display: flex; flex-direction: column; gap: 2px; }
.nav-label { font-family: var(--mono); font-size: 10px; letter-spacing: 0.16em; text-transform: uppercase; color: var(--ink-3); padding: 10px 10px 4px; }
.nav-item {
  display: flex; align-items: center; gap: 10px;
  padding: 8px 10px; border-radius: var(--r-sm);
  color: var(--ink-2); text-decoration: none; font-weight: 500;
  border: 1px solid transparent; cursor: pointer; font-size: 13.5px;
}
.nav-item:hover { background: var(--s2); color: var(--ink); }
.nav-item.active {
  background: var(--accent-soft); color: var(--ink);
  border-color: color-mix(in srgb, var(--accent) 35%, transparent);
}
.nav-item.active .nav-ico { color: var(--accent); }
.nav-ico { width: 17px; height: 17px; flex: none; color: var(--ink-3); }
.nav-badge {
  margin-left: auto; font-family: var(--mono); font-size: 10.5px;
  background: var(--accent); color: var(--accent-ink);
  border-radius: 99px; padding: 1px 7px; font-weight: 700;
}
.nav-badge.muted { background: var(--s3); color: var(--ink-2); }

.area-switch { display: grid; grid-template-columns: 1fr 1fr; gap: 4px; background: var(--s1); border: 1px solid var(--line); border-radius: 10px; padding: 4px; }
.area-switch button {
  border: 0; background: transparent; color: var(--ink-2); font: inherit; font-size: 12px; font-weight: 600;
  padding: 6px 4px; border-radius: 7px; cursor: pointer;
}
.area-switch button.active { background: var(--s3); color: var(--ink); box-shadow: inset 0 0 0 1px var(--line-strong); }

.sidebar-foot { margin-top: auto; font-size: 11px; color: var(--ink-3); padding: 8px 10px; border-top: 1px solid var(--line); }
.sidebar-foot .mono { font-family: var(--mono); }

/* ---------- Topbar ---------- */
.main { display: flex; flex-direction: column; min-width: 0; }
.topbar {
  position: sticky; top: 0; z-index: 40;
  display: flex; align-items: center; gap: 12px;
  padding: 12px 24px;
  background: rgba(7, 11, 20, 0.82); backdrop-filter: blur(16px);
  border-bottom: 1px solid var(--line);
}
.unit-switch {
  display: flex; align-items: center; gap: 9px;
  background: var(--s1); border: 1px solid var(--line); border-radius: 10px;
  padding: 7px 12px; cursor: pointer; color: var(--ink); font: inherit;
}
.unit-switch:hover { border-color: var(--line-strong); }
.unit-switch .dot { width: 8px; height: 8px; border-radius: 99px; background: var(--ok); box-shadow: 0 0 0 4px var(--ok-soft); }
.unit-switch b { font-size: 13px; }
.unit-switch .caret { color: var(--ink-3); font-size: 10px; }

.top-actions { margin-left: auto; display: flex; align-items: center; gap: 8px; }
.kbd-hint {
  display: flex; align-items: center; gap: 7px;
  border: 1px solid var(--line); background: var(--s1); border-radius: 9px;
  color: var(--ink-3); padding: 7px 11px; font-size: 12px; cursor: pointer;
}
.kbd-hint:hover { color: var(--ink-2); border-color: var(--line-strong); }
kbd {
  font-family: var(--mono); font-size: 10px; color: var(--ink-2);
  border: 1px solid var(--line-strong); border-bottom-width: 2px;
  border-radius: 4px; padding: 1px 5px; background: var(--s2);
}
.icon-btn {
  width: 34px; height: 34px; display: grid; place-items: center;
  border: 1px solid var(--line); background: var(--s1); border-radius: 9px;
  color: var(--ink-2); cursor: pointer; position: relative;
}
.icon-btn:hover { color: var(--ink); border-color: var(--line-strong); }
.icon-btn .ping {
  position: absolute; top: -3px; right: -3px; width: 9px; height: 9px;
  background: var(--crit); border-radius: 99px; border: 2px solid var(--bg);
}

/* ---------- Conteúdo ---------- */
.content { padding: 22px 24px 60px; max-width: 1480px; width: 100%; margin: 0 auto; }
.page-head { display: flex; align-items: flex-end; gap: 16px; margin-bottom: 18px; flex-wrap: wrap; }
.page-head h1 { margin: 0; font-size: 21px; letter-spacing: -0.03em; font-weight: 700; }
.page-head .sub { color: var(--ink-2); font-size: 13px; margin-top: 3px; }
.page-head .spacer { flex: 1; }
.eyebrow { font-family: var(--mono); font-size: 10.5px; letter-spacing: 0.18em; text-transform: uppercase; color: var(--accent); margin-bottom: 5px; }

/* ---------- Botões ---------- */
.btn {
  display: inline-flex; align-items: center; gap: 7px;
  border: 1px solid var(--line); background: var(--s2); color: var(--ink);
  font: inherit; font-size: 13px; font-weight: 600;
  border-radius: 9px; padding: 8px 14px; cursor: pointer; text-decoration: none;
  transition: transform .06s ease;
}
.btn:hover { border-color: var(--line-strong); background: var(--s3); }
.btn:active { transform: translateY(1px); }
.btn.primary { background: var(--accent); color: var(--accent-ink); border-color: transparent; box-shadow: 0 0 16px var(--accent-glow); }
.btn.primary:hover { filter: brightness(1.06); }
.btn.ghost { background: transparent; }
.btn.danger { color: var(--crit); border-color: color-mix(in srgb, var(--crit) 40%, transparent); background: var(--crit-soft); }
.btn.wa { background: var(--wa-soft); color: var(--wa); border-color: color-mix(in srgb, var(--wa) 35%, transparent); }
.btn.sm { padding: 5px 10px; font-size: 12px; border-radius: 7px; }
.btn[disabled] { opacity: 0.5; cursor: not-allowed; }

/* ---------- Cards ---------- */
.card {
  background: var(--s1); border: 1px solid var(--line);
  border-radius: var(--r-lg); padding: var(--pad);
}
.card.raised { background: var(--s2); box-shadow: var(--shadow-sm); }
.card-head { display: flex; align-items: center; gap: 10px; margin-bottom: 12px; }
.card-head h2 { margin: 0; font-size: 14.5px; font-weight: 700; letter-spacing: -0.01em; }
.card-head .hint { color: var(--ink-3); font-size: 12px; }
.card-head .right { margin-left: auto; display: flex; gap: 8px; align-items: center; }

.grid { display: grid; gap: 14px; }
.cols-12 { grid-template-columns: repeat(12, 1fr); }
.span-3 { grid-column: span 3; } .span-4 { grid-column: span 4; }
.span-5 { grid-column: span 5; } .span-6 { grid-column: span 6; }
.span-7 { grid-column: span 7; } .span-8 { grid-column: span 8; }
.span-9 { grid-column: span 9; } .span-12 { grid-column: span 12; }
@media (max-width: 1180px) {
  .span-3, .span-4 { grid-column: span 6; }
  .span-5, .span-6, .span-7, .span-8, .span-9 { grid-column: span 12; }
}
@media (max-width: 760px) { .cols-12 > * { grid-column: span 12 !important; } }

/* ---------- KPI ---------- */
.kpi-strip { display: grid; grid-template-columns: repeat(12, 1fr); gap: 12px; margin-bottom: 16px; }
.kpi {
  grid-column: span 2;
  background: var(--s1); border: 1px solid var(--line); border-radius: var(--r-md);
  padding: 14px 16px; min-width: 0;
}
.kpi.featured {
  grid-column: span 4;
  background: linear-gradient(160deg, var(--s2), var(--s1));
  border-color: color-mix(in srgb, var(--accent) 30%, transparent);
  box-shadow: inset 0 0 40px color-mix(in srgb, var(--accent) 5%, transparent);
}
.kpi .k-label { font-family: var(--mono); font-size: 10.5px; letter-spacing: 0.12em; text-transform: uppercase; color: var(--ink-3); }
.kpi .k-value { font-family: var(--mono); font-weight: 700; font-size: 22px; letter-spacing: -0.02em; margin: 6px 0 3px; font-variant-numeric: tabular-nums; }
.kpi.featured .k-value { font-size: 34px; color: var(--accent); text-shadow: 0 0 24px var(--accent-glow); }
.kpi .k-sub { font-size: 11.5px; color: var(--ink-2); }
.kpi .k-sub b { color: var(--ink); }
@media (max-width: 1180px) { .kpi { grid-column: span 4; } .kpi.featured { grid-column: span 6; } }
@media (max-width: 760px) { .kpi { grid-column: span 6; } .kpi.featured { grid-column: span 12; } }

.delta { font-family: var(--mono); font-size: 11px; font-weight: 600; }
.delta.up { color: var(--ok); } .delta.down { color: var(--crit); } .delta.flat { color: var(--ink-3); }

/* ---------- Pills / badges ---------- */
.pill {
  display: inline-flex; align-items: center; gap: 6px;
  font-size: 11.5px; font-weight: 600; border-radius: 99px; padding: 3px 10px;
  border: 1px solid transparent; white-space: nowrap;
}
.pill::before { content: ""; width: 6px; height: 6px; border-radius: 99px; background: currentColor; }
.pill.ok      { color: var(--ok); background: var(--ok-soft); border-color: color-mix(in srgb, var(--ok) 30%, transparent); }
.pill.warn    { color: var(--warn); background: var(--warn-soft); border-color: color-mix(in srgb, var(--warn) 30%, transparent); }
.pill.serious { color: var(--serious); background: var(--serious-soft); border-color: color-mix(in srgb, var(--serious) 30%, transparent); }
.pill.crit    { color: var(--crit); background: var(--crit-soft); border-color: color-mix(in srgb, var(--crit) 30%, transparent); }
.pill.info    { color: var(--info); background: var(--info-soft); border-color: color-mix(in srgb, var(--info) 30%, transparent); }
.pill.neutral { color: var(--ink-2); background: var(--s3); border-color: var(--line); }
.pill.wa      { color: var(--wa); background: var(--wa-soft); border-color: color-mix(in srgb, var(--wa) 30%, transparent); }
.pill.accent  { color: var(--accent); background: var(--accent-soft); border-color: color-mix(in srgb, var(--accent) 32%, transparent); }
.pill.plain::before { display: none; }

.codetag {
  font-family: var(--mono); font-size: 11px; color: var(--info);
  background: var(--info-soft); border: 1px solid color-mix(in srgb, var(--info) 25%, transparent);
  border-radius: 5px; padding: 1px 6px; white-space: nowrap;
}

/* ---------- Tabelas ---------- */
.tbl { width: 100%; border-collapse: collapse; font-size: 13px; }
.tbl th {
  text-align: left; font-family: var(--mono); font-size: 10.5px; font-weight: 600;
  letter-spacing: 0.1em; text-transform: uppercase; color: var(--ink-3);
  padding: 8px 10px; border-bottom: 1px solid var(--line);
}
.tbl td { padding: 10px; border-bottom: 1px solid var(--line); vertical-align: middle; }
.tbl tr:last-child td { border-bottom: 0; }
.tbl tbody tr { cursor: pointer; }
.tbl tbody tr:hover { background: var(--s2); }
.tbl .num { font-family: var(--mono); font-variant-numeric: tabular-nums; text-align: right; }
.tbl .who { display: flex; align-items: center; gap: 10px; }
.tbl .who small { display: block; color: var(--ink-3); font-size: 11px; }
.avatar {
  width: 30px; height: 30px; border-radius: 9px; flex: none;
  display: grid; place-items: center; font-family: var(--mono); font-size: 11px; font-weight: 700;
  background: var(--s3); color: var(--ink-2); border: 1px solid var(--line);
}

/* ---------- Chips de filtro ---------- */
.chips { display: flex; gap: 6px; flex-wrap: wrap; }
.chip {
  border: 1px solid var(--line); background: var(--s1); color: var(--ink-2);
  font: inherit; font-size: 12px; font-weight: 600; border-radius: 99px;
  padding: 5px 13px; cursor: pointer;
}
.chip:hover { border-color: var(--line-strong); color: var(--ink); }
.chip.active { background: var(--accent); border-color: transparent; color: var(--accent-ink); }

/* ---------- Tabs ---------- */
.tabs { display: flex; gap: 4px; border-bottom: 1px solid var(--line); margin-bottom: 16px; }
.tab {
  border: 0; background: transparent; color: var(--ink-2); font: inherit; font-size: 13px; font-weight: 600;
  padding: 9px 14px; cursor: pointer; border-bottom: 2px solid transparent; margin-bottom: -1px;
}
.tab:hover { color: var(--ink); }
.tab.active { color: var(--accent); border-bottom-color: var(--accent); }
.tab .tcount { font-family: var(--mono); font-size: 11px; color: var(--ink-3); margin-left: 5px; }

/* ---------- Alert bar / fila de ação ---------- */
.alert-bar {
  display: flex; align-items: center; gap: 12px;
  background: linear-gradient(90deg, var(--crit-soft), transparent 70%);
  border: 1px solid color-mix(in srgb, var(--crit) 35%, transparent);
  border-radius: var(--r-md); padding: 11px 16px; margin-bottom: 16px;
}
.alert-bar .pulse {
  width: 9px; height: 9px; border-radius: 99px; background: var(--crit); flex: none;
  animation: pulse 1.6s ease-out infinite;
}
@keyframes pulse { 0% { box-shadow: 0 0 0 0 var(--crit-soft); } 70% { box-shadow: 0 0 0 9px transparent; } 100% { box-shadow: 0 0 0 0 transparent; } }

.queue-item {
  display: flex; align-items: center; gap: 12px;
  padding: 11px 12px; border: 1px solid var(--line); border-radius: var(--r-md);
  background: var(--s2); margin-bottom: 8px;
}
.queue-item .q-ico {
  width: 32px; height: 32px; border-radius: 9px; display: grid; place-items: center; flex: none;
  font-size: 14px;
}
.queue-item .q-body { min-width: 0; flex: 1; }
.queue-item .q-title { font-weight: 600; font-size: 13px; }
.queue-item .q-sub { color: var(--ink-2); font-size: 11.5px; }
.queue-item .q-time { font-family: var(--mono); font-size: 11px; color: var(--ink-3); }

/* ---------- Copiloto ---------- */
.copilot {
  border: 1px solid color-mix(in srgb, var(--wa) 26%, transparent);
  background: linear-gradient(160deg, color-mix(in srgb, var(--wa) 5%, var(--s1)), var(--s1));
  border-radius: var(--r-lg); padding: var(--pad);
}
.copilot .cp-head { display: flex; align-items: center; gap: 9px; margin-bottom: 10px; }
.copilot .cp-dot {
  width: 26px; height: 26px; border-radius: 8px; background: var(--wa-soft);
  display: grid; place-items: center; color: var(--wa); font-size: 13px;
}
.copilot .cp-text { font-size: 13px; color: var(--ink-2); }
.copilot .cp-text b { color: var(--ink); }
.copilot .cp-action {
  display: flex; align-items: center; justify-content: space-between; gap: 10px;
  border: 1px solid var(--line); border-radius: var(--r-sm); background: var(--s2);
  padding: 9px 11px; margin-top: 8px; font-size: 12.5px;
}

/* ---------- Mapa de recursos (suítes) ---------- */
.res-map { display: grid; grid-template-columns: repeat(auto-fill, minmax(96px, 1fr)); gap: 9px; }
.res-cell {
  border-radius: var(--r-sm); padding: 9px 10px; border: 1px solid var(--line);
  background: var(--s2); cursor: pointer; min-height: 66px;
  display: flex; flex-direction: column; justify-content: space-between;
  transition: transform .08s ease;
}
.res-cell:hover { transform: translateY(-2px); border-color: var(--line-strong); }
.res-cell .rc-num { font-family: var(--mono); font-weight: 700; font-size: 14px; }
.res-cell .rc-type { font-size: 10.5px; color: var(--ink-3); }
.res-cell .rc-state { font-size: 10.5px; font-weight: 700; }
.res-cell.st-busy    { background: color-mix(in srgb, var(--c1) 14%, var(--s2)); border-color: color-mix(in srgb, var(--c1) 40%, transparent); }
.res-cell.st-busy .rc-state { color: var(--c1); }
.res-cell.st-pix     { background: color-mix(in srgb, var(--warn) 12%, var(--s2)); border-color: color-mix(in srgb, var(--warn) 42%, transparent); }
.res-cell.st-pix .rc-state { color: var(--warn); }
.res-cell.st-pix { animation: cellpulse 2.2s ease-in-out infinite; }
@keyframes cellpulse { 50% { box-shadow: 0 0 0 4px var(--warn-soft); } }
.res-cell.st-free .rc-state { color: var(--ok); }
.res-cell.st-clean   { background: color-mix(in srgb, var(--c4) 12%, var(--s2)); border-color: color-mix(in srgb, var(--c4) 38%, transparent); }
.res-cell.st-clean .rc-state { color: var(--c4); }
.res-cell.st-blocked { opacity: 0.55; }
.res-cell.st-blocked .rc-state { color: var(--ink-3); }

.legend { display: flex; gap: 14px; flex-wrap: wrap; font-size: 11.5px; color: var(--ink-2); }
.legend .lg { display: inline-flex; align-items: center; gap: 6px; }
.legend .sw { width: 10px; height: 10px; border-radius: 3px; }

/* ---------- Kanban ---------- */
.kanban { display: grid; grid-auto-flow: column; grid-auto-columns: minmax(258px, 1fr); gap: 12px; overflow-x: auto; padding-bottom: 8px; }
.kb-col { background: var(--s1); border: 1px solid var(--line); border-radius: var(--r-lg); padding: 12px; min-height: 200px; }
.kb-col > header { display: flex; align-items: center; gap: 8px; margin-bottom: 10px; font-weight: 700; font-size: 13px; }
.kb-col .kcount { font-family: var(--mono); font-size: 11px; color: var(--ink-3); margin-left: auto; }
.kb-card {
  background: var(--s2); border: 1px solid var(--line); border-radius: var(--r-md);
  padding: 11px 12px; margin-bottom: 9px; cursor: pointer;
  transition: transform .08s ease, box-shadow .08s ease;
}
.kb-card:hover { transform: translateY(-2px); box-shadow: var(--shadow-sm); border-color: var(--line-strong); }
.kb-card.selected { box-shadow: 0 0 0 2px color-mix(in srgb, var(--accent) 55%, transparent); }
.kb-card .kc-top { display: flex; align-items: center; gap: 8px; margin-bottom: 6px; }
.kb-card .kc-name { font-weight: 700; font-size: 12.5px; }
.kb-card .kc-phone { font-family: var(--mono); font-size: 10.5px; color: var(--ink-3); }
.kb-card .kc-sla { margin-left: auto; font-family: var(--mono); font-size: 10.5px; font-weight: 700; border-radius: 5px; padding: 1px 6px; }
.kb-card .kc-sla.hot { color: var(--crit); background: var(--crit-soft); }
.kb-card .kc-sla.mid { color: var(--warn); background: var(--warn-soft); }
.kb-card .kc-sla.calm { color: var(--ink-3); background: var(--s3); }
.kb-card .kc-summary { font-size: 12px; color: var(--ink-2); margin: 6px 0; }
.kb-card .kc-meta { display: flex; gap: 6px; flex-wrap: wrap; }

/* ---------- Drawer ---------- */
.drawer-overlay {
  position: fixed; inset: 0; background: rgba(4, 6, 12, 0.6); backdrop-filter: blur(3px);
  z-index: 80; opacity: 0; pointer-events: none; transition: opacity .2s;
}
.drawer {
  position: fixed; top: 0; right: 0; bottom: 0; width: min(460px, 94vw); z-index: 81;
  background: var(--s1); border-left: 1px solid var(--line);
  transform: translateX(100%); transition: transform .24s cubic-bezier(.32,.72,.34,1);
  display: flex; flex-direction: column;
}
.drawer.open { transform: none; }
.drawer-overlay.open { opacity: 1; pointer-events: auto; }
.drawer > header { display: flex; align-items: center; gap: 10px; padding: 16px 18px; border-bottom: 1px solid var(--line); }
.drawer > header h3 { margin: 0; font-size: 15px; }
.drawer .d-body { padding: 16px 18px; overflow-y: auto; flex: 1; }
.drawer > footer { padding: 12px 18px; border-top: 1px solid var(--line); display: flex; gap: 8px; }
.d-close { margin-left: auto; }

/* ---------- Modal ---------- */
.modal-overlay {
  position: fixed; inset: 0; z-index: 90; background: rgba(4, 6, 12, 0.66); backdrop-filter: blur(4px);
  display: none; align-items: flex-start; justify-content: center; padding: 7vh 16px;
}
.modal-overlay.open { display: flex; }
.modal {
  background: var(--s1); border: 1px solid var(--line-strong); border-radius: var(--r-lg);
  width: min(640px, 100%); box-shadow: var(--shadow); max-height: 86vh; display: flex; flex-direction: column;
  animation: modalin .18s ease;
}
@keyframes modalin { from { transform: translateY(10px); opacity: 0; } }
.modal > header { display: flex; align-items: center; gap: 10px; padding: 16px 20px; border-bottom: 1px solid var(--line); }
.modal > header h3 { margin: 0; font-size: 15.5px; }
.modal .m-body { padding: 18px 20px; overflow-y: auto; }
.modal > footer { padding: 13px 20px; border-top: 1px solid var(--line); display: flex; gap: 8px; justify-content: flex-end; }

/* ---------- Forms ---------- */
.field { margin-bottom: 13px; }
.field label { display: block; font-family: var(--mono); font-size: 10.5px; letter-spacing: 0.1em; text-transform: uppercase; color: var(--ink-3); margin-bottom: 5px; }
.field input, .field select, .field textarea {
  width: 100%; background: var(--s2); border: 1px solid var(--line); border-radius: var(--r-sm);
  color: var(--ink); font: inherit; font-size: 13px; padding: 9px 11px;
}
.field input:focus, .field select:focus, .field textarea:focus { outline: none; border-color: var(--accent); }
.field .fhint { font-size: 11px; color: var(--ink-3); margin-top: 4px; }
.form-row { display: grid; grid-template-columns: 1fr 1fr; gap: 12px; }

/* Toggle */
.sw { position: relative; width: 38px; height: 22px; border-radius: 99px; background: var(--s3); border: 1px solid var(--line-strong); cursor: pointer; flex: none; transition: background .18s; }
.sw::after { content: ""; position: absolute; top: 2px; left: 2px; width: 16px; height: 16px; border-radius: 99px; background: var(--ink-2); transition: transform .18s, background .18s; }
.sw.on { background: var(--accent); border-color: transparent; }
.sw.on::after { transform: translateX(16px); background: var(--accent-ink); }

.setting-row { display: flex; align-items: center; gap: 12px; padding: 12px 0; border-bottom: 1px solid var(--line); }
.setting-row:last-child { border-bottom: 0; }
.setting-row .s-body { flex: 1; min-width: 0; }
.setting-row .s-title { font-weight: 600; font-size: 13px; }
.setting-row .s-sub { color: var(--ink-3); font-size: 11.5px; }

/* Stepper */
.stepper { display: inline-flex; align-items: center; gap: 0; border: 1px solid var(--line); border-radius: 8px; overflow: hidden; }
.stepper button { border: 0; background: var(--s2); color: var(--ink); width: 28px; height: 28px; cursor: pointer; font-size: 15px; }
.stepper button:hover { background: var(--s3); }
.stepper .stv { font-family: var(--mono); font-size: 12.5px; padding: 0 10px; min-width: 52px; text-align: center; }

/* ---------- Paywall peek ---------- */
.locked-wrap { position: relative; }
.locked-wrap .locked-content { opacity: 0.35; filter: blur(1.5px); pointer-events: none; user-select: none; }
.lockmsg {
  position: absolute; inset: 0; display: flex; flex-direction: column; align-items: center; justify-content: center; gap: 10px;
  text-align: center; padding: 20px;
}
.lockmsg .lock-ico { font-size: 22px; }
.lockmsg b { font-size: 14px; }
.lockmsg p { margin: 0; color: var(--ink-2); font-size: 12.5px; max-width: 340px; }

.price { font-family: var(--mono); }
.price .big { font-size: 26px; font-weight: 700; letter-spacing: -0.02em; }
.price .per { color: var(--ink-3); font-size: 12px; }

/* ---------- Timeline ---------- */
.timeline { position: relative; padding-left: 20px; }
.timeline::before { content: ""; position: absolute; left: 5px; top: 6px; bottom: 6px; width: 1px; background: var(--line-strong); }
.tl-item { position: relative; padding-bottom: 14px; }
.tl-item:last-child { padding-bottom: 0; }
.tl-item::before {
  content: ""; position: absolute; left: -19px; top: 5px; width: 9px; height: 9px; border-radius: 99px;
  background: var(--ink-3); box-shadow: 0 0 0 3px var(--s1);
}
.tl-item.ok::before { background: var(--ok); } .tl-item.warn::before { background: var(--warn); }
.tl-item.crit::before { background: var(--crit); } .tl-item.info::before { background: var(--info); }
.tl-item.wa::before { background: var(--wa); } .tl-item.accent::before { background: var(--accent); }
.tl-item .tl-time { font-family: var(--mono); font-size: 10.5px; color: var(--ink-3); }
.tl-item .tl-text { font-size: 12.5px; color: var(--ink-2); }
.tl-item .tl-text b { color: var(--ink); }

/* ---------- Conversa WhatsApp (preview) ---------- */
.wa-chat { background: #0a0f0c; border: 1px solid color-mix(in srgb, var(--wa) 20%, transparent); border-radius: var(--r-md); padding: 14px; display: flex; flex-direction: column; gap: 8px; }
.bubble { max-width: 84%; border-radius: 12px; padding: 8px 11px; font-size: 12.5px; line-height: 1.45; }
.bubble.in { background: #16211b; color: var(--ink); align-self: flex-start; border-bottom-left-radius: 4px; }
.bubble.out { background: #114232; color: #dcfce7; align-self: flex-end; border-bottom-right-radius: 4px; }
.bubble .b-meta { display: block; font-family: var(--mono); font-size: 9.5px; color: rgba(255,255,255,0.4); margin-top: 4px; text-align: right; }
.bubble .b-src { display: inline-block; margin-top: 6px; font-family: var(--mono); font-size: 9.5px; color: var(--wa); background: rgba(37,211,102,0.08); border-radius: 4px; padding: 1px 6px; }

/* ---------- PIX ---------- */
.pix-box { display: grid; grid-template-columns: 128px 1fr; gap: 16px; align-items: center; }
.pix-code {
  font-family: var(--mono); font-size: 10.5px; color: var(--ink-2);
  background: var(--s2); border: 1px dashed var(--line-strong); border-radius: var(--r-sm);
  padding: 10px; word-break: break-all; max-height: 92px; overflow: hidden;
}
@media (max-width: 560px) { .pix-box { grid-template-columns: 1fr; } }

/* ---------- Gráficos ---------- */
.chart-surface { background: var(--s2); border: 1px solid var(--line); border-radius: var(--r-md); padding: 14px; }
.chart-title { font-size: 12.5px; font-weight: 700; margin-bottom: 2px; }
.chart-sub { font-size: 11px; color: var(--ink-3); margin-bottom: 10px; }
.viz-legend { display: flex; gap: 14px; flex-wrap: wrap; font-size: 11px; color: var(--ink-2); margin-top: 9px; }
.viz-legend .lg { display: inline-flex; align-items: center; gap: 6px; }
.viz-legend .sw { width: 9px; height: 9px; border-radius: 3px; }

.viz-tip {
  position: fixed; z-index: 200; pointer-events: none;
  background: #05070d; border: 1px solid var(--line-strong); border-radius: 8px;
  padding: 8px 10px; font-size: 11.5px; box-shadow: var(--shadow-sm);
  opacity: 0; transition: opacity .1s; max-width: 240px;
}
.viz-tip.show { opacity: 1; }
.viz-tip .tt-title { font-family: var(--mono); font-size: 10px; color: var(--ink-3); margin-bottom: 3px; }
.viz-tip .tt-row { display: flex; align-items: center; gap: 6px; }
.viz-tip .tt-row .sw { width: 8px; height: 8px; border-radius: 2px; }
.viz-tip .tt-row b { font-family: var(--mono); margin-left: auto; padding-left: 12px; }

/* Barras horizontais (métrica-linha) */
.hbar-row { display: grid; grid-template-columns: minmax(90px, 130px) 1fr 60px; gap: 10px; align-items: center; font-size: 12px; padding: 5px 0; }
.hbar-row .hb-label { color: var(--ink-2); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.hbar-row .hb-track { height: 10px; background: var(--s3); border-radius: 5px; overflow: hidden; }
.hbar-row .hb-fill { height: 100%; border-radius: 5px 4px 4px 5px; }
.hbar-row .hb-val { font-family: var(--mono); font-size: 11px; text-align: right; color: var(--ink); }

/* Funil */
.funnel .fu-step { margin-bottom: 7px; }
.funnel .fu-bar {
  height: 26px; border-radius: 5px; display: flex; align-items: center; gap: 8px;
  padding: 0 10px; font-family: var(--mono); font-size: 11px; font-weight: 700; color: #fff;
  min-width: 110px;
}
.funnel .fu-meta { display: flex; justify-content: space-between; font-size: 10.5px; color: var(--ink-3); margin-top: 2px; }

/* Heatmap */
.heatmap { display: grid; gap: 3px; }
.hm-cell { border-radius: 3px; min-height: 20px; cursor: default; }
.hm-cell.now { outline: 2px solid var(--accent); outline-offset: 1px; }
.hm-lab { font-family: var(--mono); font-size: 9.5px; color: var(--ink-3); display: grid; place-items: center; }

/* Score ring */
.score-wrap { display: flex; align-items: center; gap: 16px; }
.score-ring { width: 92px; height: 92px; border-radius: 99px; display: grid; place-items: center; flex: none; }
.score-ring .sr-in { width: 72px; height: 72px; border-radius: 99px; background: var(--s1); display: grid; place-items: center; font-family: var(--mono); font-weight: 700; font-size: 22px; }

/* ---------- Status strip ---------- */
.status-strip { display: flex; gap: 10px; flex-wrap: wrap; }
.st-item {
  display: flex; align-items: center; gap: 9px; font-size: 12px;
  border: 1px solid var(--line); background: var(--s1); border-radius: 99px; padding: 6px 13px;
}
.st-item .dot { width: 7px; height: 7px; border-radius: 99px; }
.st-item .dot.ok { background: var(--ok); box-shadow: 0 0 0 4px var(--ok-soft); }
.st-item .dot.warn { background: var(--warn); box-shadow: 0 0 0 4px var(--warn-soft); animation: pulse 1.8s infinite; }
.st-item b { font-weight: 600; }

/* ---------- Command palette ---------- */
.cmdk-overlay { position: fixed; inset: 0; z-index: 100; background: rgba(4,6,12,.6); backdrop-filter: blur(4px); display: none; align-items: flex-start; justify-content: center; padding-top: 12vh; }
.cmdk-overlay.open { display: flex; }
.cmdk { width: min(560px, 92vw); background: var(--s1); border: 1px solid var(--line-strong); border-radius: 14px; box-shadow: var(--shadow); overflow: hidden; }
.cmdk input { width: 100%; border: 0; background: transparent; color: var(--ink); font: inherit; font-size: 15px; padding: 16px 18px; outline: none; border-bottom: 1px solid var(--line); }
.cmdk .ck-list { max-height: 320px; overflow-y: auto; padding: 6px; }
.ck-item { display: flex; align-items: center; gap: 10px; padding: 9px 12px; border-radius: 8px; cursor: pointer; font-size: 13px; }
.ck-item:hover, .ck-item.sel { background: var(--s3); }
.ck-item .ck-kind { margin-left: auto; font-family: var(--mono); font-size: 10px; color: var(--ink-3); }

/* ---------- Toast ---------- */
.toasts { position: fixed; bottom: 18px; right: 18px; z-index: 120; display: flex; flex-direction: column; gap: 8px; }
.toast {
  background: var(--s2); border: 1px solid var(--line-strong); border-left: 3px solid var(--ok);
  border-radius: 10px; padding: 11px 15px; font-size: 13px; box-shadow: var(--shadow-sm);
  animation: toastin .2s ease; max-width: 340px;
}
.toast.warn { border-left-color: var(--warn); } .toast.info { border-left-color: var(--info); }
@keyframes toastin { from { transform: translateY(8px); opacity: 0; } }

/* ---------- Notes / misc ---------- */
.note { border-radius: var(--r-md); border: 1px solid var(--line); padding: 11px 14px; font-size: 12.5px; color: var(--ink-2); }
.note.info { border-color: color-mix(in srgb, var(--info) 30%, transparent); background: var(--info-soft); }
.note.warn { border-color: color-mix(in srgb, var(--warn) 30%, transparent); background: var(--warn-soft); }
.note b { color: var(--ink); }

.divider { height: 1px; background: var(--line); margin: 14px 0; border: 0; }
.muted { color: var(--ink-3); } .small { font-size: 11.5px; }
.mono { font-family: var(--mono); font-variant-numeric: tabular-nums; }
.mt0 { margin-top: 0; } .mb0 { margin-bottom: 0; }
.row { display: flex; align-items: center; gap: 10px; } .row .grow { flex: 1; }
.stack { display: flex; flex-direction: column; gap: 10px; }

.empty {
  text-align: center; padding: 34px 20px; color: var(--ink-3); font-size: 13px;
  border: 1px dashed var(--line-strong); border-radius: var(--r-md);
}
.empty b { color: var(--ink-2); display: block; margin-bottom: 4px; }

.privacy-strip {
  display: flex; gap: 10px; align-items: center; font-size: 11.5px; color: var(--ink-3);
  border: 1px solid var(--line); border-radius: var(--r-md); padding: 10px 14px; margin-top: 14px;
}

.health-dots { display: inline-flex; gap: 3px; }
.health-dots i { width: 8px; height: 8px; border-radius: 2.5px; background: var(--s3); }
.health-dots i.ok { background: var(--ok); } .health-dots i.warn { background: var(--warn); } .health-dots i.bad { background: var(--crit); }

/* Vertical cards (admin) */
.vert-card {
  border: 1px solid var(--line); border-radius: var(--r-lg); padding: 16px; background: var(--s1);
  cursor: pointer; transition: transform .08s ease, border-color .12s;
}
.vert-card:hover { transform: translateY(-2px); border-color: var(--line-strong); }
.vert-card.active { border-color: color-mix(in srgb, var(--accent) 45%, transparent); box-shadow: 0 0 22px var(--accent-soft); }
.vert-card .v-neon { width: 32px; height: 32px; border-radius: 9px; display: grid; place-items: center; font-size: 15px; margin-bottom: 10px; }
.vert-card h3 { margin: 0 0 3px; font-size: 14px; }
.vert-card .v-sub { font-size: 11.5px; color: var(--ink-3); }

/* Wizard steps */
.wsteps { display: flex; gap: 8px; margin-bottom: 18px; }
.wstep { flex: 1; text-align: center; font-size: 11px; color: var(--ink-3); padding-top: 8px; border-top: 2px solid var(--line); }
.wstep.done { border-top-color: var(--ok); color: var(--ok); }
.wstep.now { border-top-color: var(--accent); color: var(--accent); font-weight: 700; }

/* Responsivo: sidebar colapsa */
@media (max-width: 980px) {
  .shell { grid-template-columns: 1fr; }
  .sidebar { position: fixed; z-index: 70; width: 250px; transform: translateX(-100%); transition: transform .2s; }
  .sidebar.open { transform: none; }
  .menu-btn { display: grid !important; }
}
.menu-btn { display: none; }

/* Scrollbars discretas */
::-webkit-scrollbar { width: 10px; height: 10px; }
::-webkit-scrollbar-thumb { background: var(--s3); border-radius: 6px; border: 2px solid var(--bg); }
::-webkit-scrollbar-track { background: transparent; }